Orders
Locate ‘Orders’ in the sidebar. Orders can be viewed and filtered using the top bar. The search bar and drop-down menus…
Refunds & Returns
Locate ‘Refunds & Returns’ in the sidebar. The top bar with the search menu (outlined in red) and dates (circled in…
Quotes
Locate ‘Quotes’ in the sidebar. Past quotes can be viewed and filtered through the top bar (outlined in red). To create…
Buybacks
Locate ‘Buybacks’ in the sidebar under ‘Sell ’. All buybacks will appear in the section outlined in blue. Use the two…
Repairs
Locate repairs in the sidebar under ‘sell’. Use the different tabs to find the existing repair job. The jobs will…
Laybys
Locate the ‘Laybys’ tab under the ‘Customer & Loyalty’. In the top bar, you can view the active, paid, collected, and…
Catalog
Locate ‘Catalog’ in the sidebar Use the top bar to access different tabs. Use the search bar and drop-down menus to…
Promotions
Locate ‘promotions’ in the sidebar. Use the top bar to acces the different tabs. Use the bar below it to filter through…
Gold Pricing
Locate ‘Gold Pricing’ under ‘catalog & pricing’ This will show a live gold price banner. You can click ‘refresh’, to…
Workflows
Locate ‘workflows’ in the sidebar under ‘Catalog & Pricing’. To create a new workflow, click on the button in the top…
Bulk Manage
Locate Bulk Manage in the sidebar under ‘Catalog & Pricing’. Import products by dropping a file. OPTIONALLY, click on…
Inventory
Locate ‘inventory’ in the sidebar under ‘inventory’. Use the top bar to view stock levels. You will then be able to…
Stocktake
Locate ‘stocktake’ in the sidebar under ‘inventory’ Count history will appear below. To create a new stocktake, tap the…
Transfers
Locate ‘Transfers' in the sidebar under ‘Inventory’. Use the top bar to filter through the tabs for transfers.…
Purchase Orders
Locate purchase orders under ‘inventory’. Use the top bar to filter through the purchase orders. POs will appear in the…
Special orders
Locate ‘Special orders’ under ‘Inventory’ in the sidebar. Use the top bar to scroll between the desired tabs. Press on…
Suppliers
Locate ‘suppliers’ in the sidebar under ‘Inventory’. Existing suppliers will appear in boxes. Click on ‘Add supplier’…
Customers
Locate the ‘Customers & Loyalty’ section. Click on the ‘Customers' tab. In the top right corner, click on ‘Add…
House accounts
Locate ‘House accounts’ under ‘Customers & Loyalty’ in the sidebar. The active house accounts will appear below. To…
Loyalty
Locate ‘Loyalty’ in the sidebar. Existing programs will appear at the top. To make changes to the existing programs,…
Gift cards
Locate the ‘Gift cards’ section underneath the ‘Customer & Loyalty’ section. In the top bar, you can filter the gift…
Staff
Scroll down to ‘Staff’ in the left-side menu. Select ‘Add employee’ to add a new staff member. Fill in the details,…
Timesheets & Roster
Locate ‘Roster & Timesheets’ under staff. The shifts will appear in the schedule (as outlined in blue). Click on any of…
Commission & Pay
Locate Commission & Pay in the sidebar. Select ‘New Commission Rule’ Fill in the details as required. Select Active to…
Payments & Connect
Locate ‘Payments & Connect’ in the sidebar under ‘Finance '. Use the top bar to scroll through the different tabs. In…
Payouts
Locate ‘payouts’ in the sidebar underneath ‘Finance’ The payouts page will show payouts from Stripe to the bank account.
Invoices
Locate ‘invoices’ in the sidebar underneath ‘Finance’. All the past invoices can be viewed. Press ‘New invoice’ in the…
Subscriptions
Locate ‘subscriptions’ in the sidebar under ‘Finance’. To create a new subscription, press the ‘new plan’ button in the…
Capital
Locate ‘Capital’ in the sidebar under ‘Finance’. View the capital.
Memberships
Locate the ‘Memberships’ tab under ‘Customers & Loyalty’ Press ‘Create plan’ in the right-hand corner. Fill out the…
Web store
Locate ‘web store’ in the sidebar under ‘Online & Marketing’. Create a unique website by clicking on ‘Open designer’ on…
COMING SOON
Buy a new domain with FLY. Tap the ‘click to upload’ button to attach a banner image that will appear in the web store.…
Click & Collect
Locate ‘Click & Collect’ in the sidebar under ‘Online & Marketing’. Use the top bar to scroll between the tabs. The…
Abandoned carts
Locate ‘Abandoned carts’ under ‘Online & Marketing’ in the sidebar. Abandoned carts will appear in the section below.…
Campaigns
Locate ‘campaigns’ in the sidebar under ‘Online & Marketing’. Previous campaigns will appear in the space below, as…
Marketing autopilot
This section is fully run using Artificial Intelligence (AI). Locate ‘marketing autopilot’ in the sidebar under ‘Online…
Reputation
Locate ‘Reputation’ in the sidebar under Online & Marketing’. Summaries are available for viewing on the top. Below, a…
Inbox
Locate ‘Inbox’ in the sidebar under ‘Online & Marketing’. In the inbox, customer texts and emails will appear in the…
Devices
Underneath ‘Devices & Screens’, select the ‘Devices’ tab. Select ‘Generate Pairing Code '. Select the device type to…
Display screens
Select the ‘display screen’ tab. Then choose a name for your screen’s content. Select the screen you want to edit from…
Locations
Locate ‘locations’ in the sidebar under ‘Devices & Screens’. Already added locations will appear in their designated…
Integrations
Locate ‘integrations’ in the sidebar. For prepaid SMS, press on ‘Open Fly Texts’. Choose the amount to top up your…
Automations
Locate ‘Automations ' in the sidebar. To create a new automation, press on ‘Create rule’ on the right-hand side. Fill…
Webhooks
Locate ‘Webhooks’ in the sidebar. To create a new webhook, press ‘Add webhook’. Paste in the endpoint URL. Tick the…
Agent API
Locate ‘Agent API’ in the sidebar. To generate a new key, type in the label. Then press ‘Generate’. This will then…
AI Usage
Locate ‘AI usage’ in the sidebar. This allows for the token used on Ai to be viewed per month. Below shows the features…
Franchise - Network
Locate ‘Network’ in the sidebar. Use the top bar to move between tabs. Press ‘Add Location’ To add a franchise…
Approvals
Locate ‘Approvals’ in the sidebar. Discount overrides, refunds, voids, cash disbursements and staff requests will…
Alerts
Locate ‘Alerts’ in the sidebar. To create new alert rules, press the button in the top-right corner. Select the…
Activity log
Locate activity logs in the sidebar. Use the top bar to locate the desired activity logs. Press Export CSV to export…
Easy move
Locate easy move in the side bar. Pick the previous POS you used. Then follow the steps that follow.
Account
Locate Account in the sidebar. This page allows you to view your account details. To update your card details, scroll…
Settings
Locate settings in the sidebar. In this section, you will be able to view the details of your account and set up. If…
Support
Locate support in the sidebar. Ring this number for support with any difficulties or problems. Press this button to…
Reservations
Go to ‘Web Store’. Scroll down and locate ‘Modules’. Toggle on ‘Reservations’. A new section in the sidebar will now…
Tables
Locate ‘Tables’ under ‘Bookings & Tables’. The sections for tables will show in the top bar (as outlined in blue).…
Booking setup
Locate ‘booking setup’ in the sidebar The default deposit price can be changed through the drop-down menu and price…
Classes
Locate ‘classes’ in the sidebar. Locate and press on ‘New class’ to schedule a new class. Fill in the details and press…