01 / Intro
Fly · Service Manual

Point of sale, payments, kitchen display, kiosk and back office for every Australian business — hospitality, retail and services. Built in Australia. Deployed everywhere.

EST. 2024 · AustraliaBuild 2.7.313
02 — 04 / Order · Kitchen · Pay

From tap. To kitchen.
To paid. One platform.

The same order, end to end. No exports, no integrations to babysit, no shouting across service.

01Point of sale
TBL 7
2×Flat White$10.00
1×Avo Toast$14.00
1×Sourdough w/ Jam$9.00
Subtotal$33.00
Card surcharge 1.1%$0.36
Total$33.36
02Kitchen display
● LIVE
#4711TBL 7 · Dine-in
2×Flat White
1×Avo Toast
1×Sourdough w/ Jam
Elapsed02:15
03Receipt
FLY
Order #4711 · TBL 7 · 14:22
2× Flat White$10.00
1× Avo Toast$14.00
1× Sourdough w/ Jam$9.00
Subtotal$33.00
Surcharge 1.1%$0.36
TOTAL$33.36
PAID · VISA ending 4242
Thank you. Come back hungry.

02 / Stage

Order.

Touch ordering tuned for the rush. Splits, modifiers, lay-by, returns — already wired.

03 / Stage

Kitchen.

KDS with recall, course timing, per-station routing. Bar prints to bar. Kitchen prints to kitchen.

04 / Stage

Pay.

Fly Pay, KBServices Payments, ANZ Worldline, Tyro. Apple Pay, Google Pay, scan-to-pay. Merchant copy persists on the order.

Used by
Eighteen business types
Cafés
Restaurants
Bars
Takeaway
Food trucks
Bakeries
Retail
Grocers
Markets
Cafés
Restaurants
Bars
Takeaway
Food trucks
Bakeries
Retail
Grocers
Markets
Fashion
Jewellery
Phone shops
Barbershops
Hair & beauty
Beauty clinics
Gyms
Salons
Pharmacies
Fashion
Jewellery
Phone shops
Barbershops
Hair & beauty
Beauty clinics
Gyms
Salons
Pharmacies
05 / What's inside

Twelve things most POS
software still gets wrong.

We rebuilt the parts other systems treat as afterthoughts. Here’s what’s in the box.

Front of house

The customer never waits on the software.

  • 05.1

    Variants & options

    Sizes, colours, modifiers — every variant gets its own SKU, price and stock. The cashier picks in a step-by-step modal, not a wall of buttons.

  • 05.2

    Serialised inventory

    IMEIs, serials, batches — tracked from receive to sell to return. Full chain of custody on every unit.

  • 05.3

    Self-serve kiosks

    Same catalog, same loyalty, same payments. Cut queues and lift average order value without retraining staff.

  • 05.4

    Online ordering

    One catalog drives the storefront. Web orders flow into the same KDS as in-store. Stock updates everywhere at once.

Back of house

Reporting that actually reflects what happened.

  • 05.5

    True profit

    Cost + supplier rebates + subsidies + scan support. The real margin, not the naive sell-minus-cost shown by lesser systems.

  • 05.6

    P&L + forecasting

    Gross-to-net waterfall, daily series, top products by true profit, naive 7/30-day projection. Reconciliation in minutes, not hours.

  • 05.7

    Audit-grade ledger

    Every order, refund, EFTPOS slip and merchant copy persisted on the order — including the four-receipt viewer.

  • 05.8

    Per-location ops

    Stock, staff, pricing, surcharges — per store, per device, with a parent org that sees everything in one place.

On the till

Built for Saturday night. Not the demo.

  • 05.9

    Works offline

    Orders and receipts queue locally when the connection dies — and on supported Stripe readers you can keep taking card payments offline too. Everything syncs the moment you’re back online. Saturday-night-proof.

  • 05.10

    Multi-station printing

    Kitchen, bar, ready station — each gets its own printer with deterministic IP routing. Bar prints to bar.

  • 05.11

    NFC + scan-to-pay

    Customers tap or scan the receipt with their own phone. No terminal hand-off, no email typos.

  • 05.12

    Australian-built

    Built and run in Australia, for every Australian business — hospitality, retail and services. Local support, local hours, no offshore queue.

06 / Pricing

Pay per device.
Locations are free.

Add as many locations as you need. You only pay for the devices you actually turn on. Cancel any time.

Billing
06.1

POS★ Most popular

Sell fast. Track every sale.

  • Touch ordering, splits, modifiers, lay-by
  • Card · cash · gift cards · house accounts
  • Order, customer & loyalty management
  • Cash drawer + receipt printer
  • Offline mode — keep selling and taking cards through outages
$49/mo

Per device

Add to plan
06.2

Kiosk

Self-serve ordering for queues.

  • Customer self-checkout
  • Modifiers, upsells, allergen info
  • Card & contactless payments
  • Customisable theme
$49/mo

Per device

Add to plan
06.3

KDS

Kitchen Display for tickets.

  • Real-time order routing
  • Bump & recall workflow
  • Course timing & alerts
  • Per-station filtering
$29/mo

Per device

Add to plan
06.4

Display

Customer-facing menu screens.

  • Live menu boards
  • Promo carousels & video
  • Schedule by time of day
  • Multi-screen layouts
$29/mo

Per device

Add to plan

Note 01

One store, ten stores, a hundred — same price. You only pay per device.

Note 02

No setup fees. First month billed up-front. No long-term contract. Cancel from your dashboard.

Note 03

Franchise, enterprise or 50+ devices? Talk to sales.

07 / Go

Set it up today.
Sell with it tonight.

No lock-in, cancel anytime. We’re on email and phone if you get stuck — Australian hours, real people.