Orders

All the past orders can be accessed in the ‘Orders’ tab in the sidebar.

Use the search bar to search for an order by its number, customer name, or amount spent.

Use the tabs to filter through the orders’ current state.

Use the second tab to filter through the channels in which the order was placed.

Use the third tab to filter through the time period of the orders.

Switch the orders view by clicking on the buttons at the top.

This changes the appearance according to your preference.

To view an order’s details, simply click on it.

This will show all the order’s details.

Scroll down.

Additional notes about the order can be added in the section below.

Then save the details of the notes.

To reprint the order’s receipt, simply press the button below.

To recall the order, press the purple button below.

This gives the option to refund and recall or recall only.

To refund an order, press on the ‘Refund’ button.

16. Proceed with the refund.

Then, choose the method of refund for the customer.

To reverse a transaction for the customer, simply press the last button.